Service & Support

Service & Support

Giving bearings a longer life cycle

Service and Support

Product Solutions

Free to provide users with product selection guidance and advice, ranging from motors, pumps, power tools and other industries. Provide customers with the correct installation methods and use of common sense, and actively participate in assisting users with new products and special structural performance requirements of product development and manufacturing, through our value-added services can help you:
Improve work efficiency
Reduce development costs
Participate in product failure analysis
Improve the price advantage of your products

Purpose of Service:

Urgent user's urgency, think of the user's thoughts, always adhering to the principle of the user first.

Service Description:

a. Regularly visit users and ask for their opinions.
b. Instruct the installation and correct use of products on site.
c, for the user's needs for technical exchanges and training.
d, collect and collate the industry's development trend in a timely manner to provide customers with forward-looking suggestions and solutions.
e, for the customer's product performance and quality of special requirements to provide targeted design solutions.
f, timely handling and resolution of quality problems occurring, to achieve a response, programme, measures, results, need to be resolved on-site to do not solve the problem, customer dissatisfaction service personnel shall not leave the scene.
g, reasonable use of monitoring equipment to provide customers with some of the necessary services.